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Frequently Asked Questions:

If your email is already on file with us, simply click Forgot Password in the Sign In area, enter your email, and click Email Instructions. You'll receive an email with a link to reset your password. Click here for a handy guide.

If you have login access to more than one Acme Paper account, then you'll also need to supply your username (usually your Acme customer number) by clicking "Do you have a username?" and entering one of them in the box. Then you can click Email Instructions.

If you are a new user, please contact your Acme Paper Account Manager to request access.

Please contact your Acme Paper sales representative, or one of our Customer Service team members at (800) 462-5812. You can also fill out the form below and someone will reach out to you right away.

Acme Paper carries a full line of sustainable and compostable foodservice packaging made from natural and renewable resources including PLA (derived from plant starch), sugarcane, and wheat. We also carry packaging that is recyclable.

Acme works hand-in-hand with each client to offer the best custom packaging solution to meet the branding needs of your business operations. Customization is available on a wide variety of boxes, wraps, bags, and containers that helps differentiate your business.

Yes! Acme Paper does have a rental/lease program for cleaning equipment, complete with accessories and chemicals as needed. Contact shop@acmepaper.com to discuss your facility’s needs, availability of equipment, and rental/lease terms.

Yes - in addition to new equipment, we have a selection of re-conditioned and demo equipment. All equipment sold comes with a limited warranty.

Acme Paper has invested the time and resources to provide clients with a comprehensive listing of eco-friendly alternatives. If your organization is thinking about going green, but may feel overwhelmed with understanding options, or looking to understand cost variances, please contact us to request a complimentary Green Product Analysis (GPA). This Green Product Analysis provides operators the necessary customized business tools to make a more educated decision in the area of "Green" plus learn about what products you are currently using and the green alternative best suited to meet your sustainability directives.

Please check with your local municipality for updates on the prohibited foodservice materials. Acme Paper has a wide selection of paper, compostable, and non-woven bags. We also offer paper, compostable, and recyclable cups and containers, as well as paper and compostable straws.

Acme Paper works hand-in-hand with top manufacturers of cleaning products and equipment that are third-party certified by Green Seal, Ecologo or Environmental Choice, and LEED in order to provide our customers with a complete green cleaning program. Your Acme Paper representative can guide you in obtaining the credits for the LEED certification process.

Absolutely! When our drivers go above and beyond to provide our customers with excellent service, please let us know. You can send an email to aaa@acmepaper.com. You can also tell us about the stellar service you receive from our Customer Service team.


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ASK ACME

Feel free to peruse our FAQs above. If you don't see what you're looking for, our in-house foodservice products, facilities solutions, and equipment industry-certified experts can keep you informed about best business processes, product recommendations, and more. If you have questions about the right product or piece of equipment for your foodservice operation or if you want to know about the latest innovations in the cleaning industry that will increase worker productivity, then submit your product, or industry-related inquiries here.


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